angelchansales web store FAQ section

Usually I only take a few weeks to ship, but please note under my Terms & Conditions, it can take up to a month due to certain circumstances. Please be aware of this. Also, if an item has shipped, it will usually disappear from our inventory list within 3 days.

I check my email every single day. On rare occasions I will not be able to check it for up to 3 days, usually because of an anime convention or spending some time with friends. I'm human after all.

I am a college student, so no, I am not a business. I protect your privacy by using PAYPAL. Please see payment methods for more details!

Please email us for shipping to the United Kingdom with all of the items you want and we'll send you a quote as soon as possible.

If you are from the US, we might. Please contact us for arrangements or pay using Paypal. Otherwise, I am sorry.

I do accept trades! In fact, I encourage them because it is cheaper for both the buyer and the seller. If we agree on a trade, I require that you send first. View my wishlist here: www.lawliet.deathgod.org/wishlist.htm and probably alot of other stuff XD Just ask!

No problem. Ebay: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=katvara&ftab=AllFeedback&sspagename=STRK:ME:UFS Livejournal: http://community.livejournal.com/angelchansales/519.html?mode=reply Please note our Livejournal shop is CLOSED. Thank you!

Please drop us an email and we will respond promptly as possible! Thank You

Please use the Contact link at the bottom of the Homepage of Angelchansales to email us with an questions or order information.

Sorry, we only ship to United States (not Hawaii or Alaska), United Kingdom, and Canada at this time.

We can only take Paypal, however you can send Concealed Cash or Money Order at your OWN risk.

We only have what is availible in our shop and not a go-to service for Japanese goods.

Out of Print means that the original publisher no longer makes an item.

Limited Edition means that an item was once availible for sale in few, sometimes individually numbered quantities, and that now the original manufactuer is no longer making the item.

My definition of Mint Condition means that an item may have a spec or has been repaired, but any damage to the item is innoticable or unknownst to me. If you have a question about the condition of an item, it is your responsibility to contact me beforehand.

Asking me or putting an item on Hold means that I can keep the item tucked away just for you. However, please check the conditions in our FAQ and the Terms and Conditions list first!

I will hold an item for up to seven days. After that, the item is up for sale again.

Yes! But please note it costs extra! Insurance is $1.50 per item. Tracking #/Confirmation #s are availible upon request for an extra .50

We are normal college students. We don't have all the time in the world, but your item is expected to ship between 1-2 weeks on average. If you are buying from the UK or Canada, we need to get special forms from our post office, so it can take alot longer to ship and usually arrives to you in 3-4 weeks.

Sorry, we are not responsible for an item once it ships. You can purchase insurance to avoid breaking, ect., but you still have to take it up with your side of the mailing system. We do not offer refunds for items lost in the mail.

Yes! Please email us for individual rates/items you want/where you are located!

R1 and R2 are region codes put onto DVDs to prevent loss of sales through importing. If you live in the US or Canada, you want R1 discs! If you live in Europe or Asia, you want R2 discs! (Note, some DVDs play something called "All Region" or say "Region Free", that way you can view all DVDs!) There is also R4, which is for Australian DVDs.

I am not an expert, but I do not sell bootlegs on my site. Some ways to protect yourself is by checking for the official logo of a brand or company, making sure a plush doll or figurine doesn't look "off" or colored differently, making sure the packaging looks how it should, ect. Also, if you see that a DVD is severely UNDERpriced or says "Region Free/All Region", you are probably getting ripped off. If you do a Google search for "How to tell if a DVD is Bootleg?" you can find some better explanation.

OST stands for "Original Soundtrack" and is often used to describe video game CDs or anime CDs.

A reprint means that an item was released ages ago and was recently Out of Print or Out of Production and has now been re-released and for sale to the public once again through the main distrubutor.

A UFO Catcher is a type of plush doll availible in Japan through a machine called a "crane game", possibly similar to what you may see at a local Cici's Restaraunt here. These plush dolls are much much rarer than the mass produced bootlegs or dolls you see in stores. These could only be gotten through the machine for a very limited time in Japan only! If you see one for sale here, know that we will not be getting another one!

Retired items usually refer to plush dolls. All it is saying is that the item is Out of Print and no longer being produced.

Manga is an officially produced Japanese comic book in Japan. They usually get adopted into anime series like Naruto or are adopted from a game series like Star Ocean. Doujinshi is an unofficially produced Japanese comic book based on an existing series or the author's original series. It can be smut or it could just be fluff! It all depends on what is drawn and the audience. Gashapon is basically a trading figure found in boxes or vending machines in Japan. Usually they are randomized and about 5-10 peices in a set, sometimes varying peices of the same figure in models such as clear or bronze. Some sets even have "secret figures", which are much rarer than others. Shitajiki is just the Japanese term for Pencil Board, a plastic flat board usually set under paper so it is easier to write on. They are highly collectible in Japan because of the beautiful artwork and can go for insane prices!

Hentai frankly means "pervert" in Japanese, but in the US it is often used to mean pornographic, adult, or NC-17 rated material. Let me just say now that I will list in the description if an item is adult only or features graphic content. Yaoi is a term usually used for explicit malexmale, homosexual material in doujinshi, anime, or manga. Yuri is a term usually used for explicit femalexfemale, lesbian material in doujinshi, anime, or manga. Shounen-ai is a term usually used for cuddling, kissing, and other non-adult related material regarding boys together. Shoujo-ai is a term usually used for cuddling, kissing, and other non-adult related material regarding girls together.

At this time I do not offer hentai related material because of the lack I actually own and the fact that many kids will probably visit this shop. If I ever happen to ship something such as an explicit doujinshi to you, it will be sent in a discreet manner in a manilla envelope.

Your order was cancelled for one of the following reasons: 1) You purchased 1 item from a lot and didn't specify *which* item you wanted. Or, if you wanted the entire lot, you didn't send the correct payment amount. Please read the description thoroughly. 2) The item was purchased by you before being removed from the site because someone else got to it first. Although this is rare, your money will be promptly refunded if that is the case. 3) If it isn't the reasons above, feel free to email me for an answer. I don't usually cancel an order unless that circumstance has happened.